Privacy Policy

Privacy Policy

  • Surf’s Hub (“we”, “us”, “our”) is committed to protecting your personal information.
    This Privacy Policy explains what data we collect, how we use it, and your rights as a visitor or guest.
  • By using our website or booking a stay with us, you agree to the practices described below.

1. Information We Collect

  • We collect information in two ways:

    A. Information You Provide to Us

    • Name
    • Email address
    • Phone number (WhatsApp or mobile)
    • Payment details (processed securely by third-party providers)
    • Booking information (arrival date, stay duration, room type, preferences)
    • Messages you send us via email, WhatsApp, or forms on our website

    B. Information Collected Automatically

    When you visit our website, we may automatically collect:

    • IP address
    • Browser type
    • Device type
    • Pages viewed and time spent on the website
    • Cookies and similar tracking technologies

    This helps us improve your experience and the performance of the website.

2. How We Use Your Information

  • Your data is used to:

    • Process bookings and reservations

    • Communicate with you regarding your stay

    • Answer questions and provide support

    • Personalize your experience

    • Improve our website and services

    • Send important updates, offers, or announcements

    • Keep our community safe and respectful

    We do not sell your information to third parties.

3. Payment Information

  • All payments are processed by secure, trusted third-party providers (such as Stripe, PayPal, or booking platforms).
    We never store your credit card details on our servers.

4. Sharing Your Information

  • We may share your data only when necessary:

    • With trusted partners who help us manage bookings, emails, and payments

    • With instructors or staff involved in your activities

    • If required by law or to protect the safety of our guests and staff

    We do not share personal data for marketing purposes.

5. Cookies & Tracking

  • Our website uses cookies to:

    • Remember your preferences

    • Improve loading speed and navigation

    • Analyze website traffic and performance

    You can disable cookies in your browser settings at any time, but some features may not work properly.

6. Data Storage & Security

  • We take privacy seriously.
    Your information is stored securely and protected from unauthorized access, loss, or misuse.
  • However, no online system is completely risk-free, so we cannot guarantee absolute security, but we do everything reasonably possible to protect your data.

7. Your Rights

  • You have the right to:

    • Access the personal data we hold about you

    • Correct inaccurate information

    • Request deletion of your data

    • Ask us to stop using your data for marketing

    • Withdraw consent at any time

    To exercise any of these rights, just contact us.

8. External Links

  • Our website may contain links to external sites.
  • We are not responsible for the privacy practices of those websites.
  • We encourage you to review their policies separately.

9. Children’s Privacy

  • Our services are not intended for children under 16.

  • We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

  • We may update this policy from time to time.

  • Any changes will be posted on this page with the updated date.

11. Contact Us

  • For questions about this Privacy Policy, or to request access or deletion of your data:

    📧 contact@surfshub.net
    📱 +212 6 62 48 62 85

Sahel, 745, Tamraght, Morocco
+212 760708774
Contact@surfshub.net

Quick Links

Policies

Surf's Hub 2017 - 2025 I All Rights Reserved